Legal & TransparencyReturn & Refund
Return & Refund
Policy
At Worship Attires, we are committed to a fair, transparent, and straightforward return and refund process. Please read this policy carefully before making a purchase. By placing an order with us, you agree to the terms outlined below.
Last Updated: March 3, 2026
14-Day
Return Window
Return Window
From delivery date
No Restocking
Fee
Fee
Approved returns
8 Business Days
Refund
Refund
After item received
Exchanges
Available
Available
Standard items
How to Initiate
a Return
Please do not ship any item back before receiving written approval from our team. Items returned without prior approval may not be accepted.
02
Provide Details
Include your order number, reason for return, and clear photographs if the item is damaged or incorrect.
03
Await Approval
Our team reviews your request and responds with a decision and return instructions during business hours.
04
Ship & Refund
Once approved, ship the item using a trackable method. Refund is issued within 8 business days of receipt.
Eligible ReturnsReturn
Return
Conditions
All of the following conditions must be met for a return to be approved.
- Item is unused, unworn, and in its original condition
- All original tags, labels, and packaging are intact and undamaged
- Item shows no signs of wear, washing, alteration, or damage
- Proof of purchase — order confirmation email or order number — is provided
- Return request is submitted within the 14-day return window
- Item is shipped using a secure, trackable shipping method after approval
Non-Returnable ItemsItems Not Eligible
Items Not Eligible
for Return
The following items are not eligible for return under any circumstances.
- Items marked as final sale at the time of purchase
- Items that have been worn, washed, or altered in any way
- Items returned without original tags, labels, or packaging
- Custom-made or personalized garments, unless faulty or incorrect
- Items returned without prior written approval from our team
- Returns submitted after the 14-day window has passed
Returns, Exchanges
& Shipping
Return Shipping — Customer
Return shipping costs are the responsibility of the customer for returns due to change of mind, incorrect size selection, or any error made by the customer at the time of ordering. All returns must be shipped using a secure, trackable method.
Return Shipping — Our Responsibility
If you received a damaged, defective, or incorrect item due to an error on our part, Worship Attires will cover the full cost of return shipping. Please contact us within 48 hours of delivery with clear photographs of the issue.
Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, contact us at support@worshipattires.com within 48 hours of delivery. Include your order number and clear photographs. Once verified, we will arrange a replacement or full refund at no cost to you.
Exchanges
We accept exchanges for standard-size items within the 14-day return window. Contact our support team before shipping any item back. Once the returned item is received and confirmed eligible, the replacement will be dispatched. Custom garments are not eligible for exchange unless faulty.
Change of Mind Returns
Returns due to a change of mind are accepted within the 14-day return window, provided the item meets all return eligibility conditions. Return shipping costs for change of mind returns are the sole responsibility of the customer.
No Restocking Fee
Worship Attires does not charge a restocking fee for approved returns. Items that do not meet return eligibility requirements will be returned to the customer at their expense. Worship Attires reserves the right to decline any return that does not meet eligibility conditions.
RefundsRefund
Refund
Process
Once your returned item has been received and inspected, we will notify you of the outcome. Approved refunds are processed to the original payment method used at checkout.
Refund Timeline
Approved refunds are processed within 8 business days of receiving the returned item. Your bank or payment provider may require additional processing time beyond this period.
If Refund Not Received
01
Check your bank account or payment method for any pending or processing transactions
02
Contact your bank or card provider — processing times vary by financial institution
03
Allow up to 5 additional business days for the refund to be reflected in your account
04
If still unresolved, contact us at support@worshipattires.com with your order number and we will investigate promptly
Return & Refund
Inquiries
For any questions or concerns regarding a return, exchange, or refund, please contact our support team using the details below. We aim to respond to all inquiries within one business day.
Business Hours
Monday – Friday, 9:00 AM – 4:00 PM (PST)24/7 Live Chat available (AI-assisted after hours)
Business Address
1970 B St, San Diego, CA 92102, USAUS domestic shipping only · 3–5 business days